Font Awesome issues

I just loaded the Kay template for Kunena. Prior to that, I was using the Crypsis template that comes with Kunena. Font Awesome (FA) was working fine with Crypsis. After installing Kay and making the icon and FA settings match Crypsis, some icons do not work.

The problem seems to be that an extra "fa " is added to the FA class. Older versions of FA used "fa " at the beginning of the classes needed to call an icon, but FA5, and now FA6, don't utilize that structure.

Is there somewhere in the template files where it is writing this extra "fa " so I can edit it to make FA work again?

Hi,
Currently the NTS Kay template is working fine with FontAwesome 4.x and FontAwesome 5.x. I think, there is style conflict. Please provide the your site url, We will debug and provide the solution to solve this issue.

Best regards,

This area is not accessible by the public so I've created an account for you

Hi,
Sorry about delay. So help me check the account information. I can't access your site with above account information.

Best regards,

For some reason, I can't set up an account for you with a dummy email address. Can you provide an email address to enter in the Super User account info?

Hi,
Thank you very much. Our email is 9themestore[at]gmail.com. Please create an account on your website.

Best regards,

The account has been created. Credentials are provided below. I can not check the credentials though. Joomla gives me this message: Your sign up process is not yet complete! Please check again your email for further instructions that have just been resent. If you don't find the email, check your spam-box.