Unable to install nts_upraxis

A Topic Author

aalisg Offline

New Member

Unable to install nts_upraxis

10 years 4 months ago

#2636

Hello,

I bought nts_upraxis several months ago and I had some problems to install it. I asked you to do it and you did it. Now I am rebuilding my website and I would like to reinstall the template but I still have problems to install it. Can you please help me to do so? Please tell me how to give you my web site credentials.

Regards

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9support Offline

Moderator

Re: Unable to install nts_upraxis

10 years 4 months ago

#2637

Hi,

Please follow some steps in this link to install a template for UddeIM component and let's us know if it does not work with you.

Regards,

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A Topic Author

aalisg Offline

New Member

Re: Unable to install nts_upraxis

10 years 4 months ago

#2638

Hello and thank you for your reply,

I followed the steps but it does not work.

Regards

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9support Offline

Moderator

Re: Unable to install nts_upraxis

10 years 4 months ago

#2641

Hi,

Can you provide me the FTP account and back-end account of your dev site? We will check and provide a correct solution for you.

Thanks

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A Topic Author

aalisg Offline

New Member

Re: Unable to install nts_upraxis

10 years 4 months ago

#2642

Hello and thank you for your reply,

How can I provide you the credentials?

Regards

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9support Offline

Moderator

Re: Unable to install nts_upraxis

10 years 4 months ago

#2644

Hi,

Please send your information to our support email (9themestore@gmail.com).

Thanks

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A Topic Author

aalisg Offline

New Member

Re: Unable to install nts_upraxis

10 years 4 months ago

#2646

Hello and thank you for your reply,

As requested I just sent you an email with my web site credentials.

Regards

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9support Offline

Moderator

Re: Unable to install nts_upraxis

10 years 4 months ago

#2647

Hi,

Thank you about your information. I copied all file in the "[root]/components/com_uddeim/templates/nts_upraxis/nts_uparis/" path to "[root]/components/com_uddeim/templates/nts_upraxis/" but I can't login on front-end site. Please help me try to login and check your issue. I think, it will work fine.

Best regards,

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A Topic Author

aalisg Offline

New Member

Re: Unable to install nts_upraxis

10 years 4 months ago

#2649

Hello and thank you for your reply,

I just sent you an email with frontend credentials for my web site.

Regards

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9support Offline

Moderator

Re: Unable to install nts_upraxis

10 years 4 months ago - 10 years 4 months ago

#2650

Thanks,

I have checked and it worked fine on your site. Please check the your main menu and footer of your site, I have helped you improve style for its.

Hope you happy with my improve

Last edit: 10 years 4 months ago by 9support.

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