What products are refund-able?
All purchases at wavetheme.com via Paypal are covered by our "14 days No Questions Asked Refund Policy". Usage of our products for 14 days, will assure of our quality products. If you are not convinced, you can ask for refund, which would be duly processed back for you, no questions asked in 48hrs.
All refund requests must be initiated through the refund request form within the refund period. We do not refund money in the following cases:
- Your customer has not used it
- You have changed your mind
- You have decided template is "Not what I need"
- You have decided to stop using Joomla
- You have found another solution
- Your purchase is older than 14 days (no exceptions).
Where to request a refund?
Please submit your request. Stay calm and we shall get back on your request within 48hrs on weekdays. If you submit your refund during the weekend, we'll get back to you at the earliest on Monday.