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Issue with Avatars

C Topic Author
Junior Member Junior Member
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Issue with Avatars

4 years 5 months ago - 4 years 4 months ago
#16134
Since we are using the NTS KPop Template, it is no longer possible
- neither to remove an avatar from your user profile
- nor add a new avatar from local disk

A [Remove avatar] button is missing.
The Button [Add avatar] lets you select an image from the local disk. But then nothing happens

This seems to be related to this template. It works with the Kunena default template.

Thank you and kind regards
Chris
Last edit: 4 years 4 months ago by ntstore.

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ntstore's Avatar
Administrator Administrator
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Re: Issue with Avatars

4 years 5 months ago
#16140
Hi crimle,

Thank you very much for the bug report. We will check your issues on the NTS KPop template and soon provide you with solutions to handle them.

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Huyen Nguyen's Avatar
Moderator Moderator
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Re: Issue with Avatars

4 years 5 months ago
#16141
Hi crimle,

We have just released new version for NTS KPop template. In this version we fixed the avatar issue and improve more style for the User Profile page.

Best regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **

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C Topic Author
Junior Member Junior Member
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Re: Issue with Avatars

4 years 5 months ago - 4 years 5 months ago
#16143
Hi

the situation has become even worse. When I want to edit my profile it impossible to switch between the tabs
[User Account] [Profile Information] [Avatar Image] [Forum Settings].
Nothing happens.
See attachment...
Kind regards
Chris

Attachments:

Last edit: 4 years 5 months ago by crimle.

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Huyen Nguyen's Avatar
Moderator Moderator
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Re: Issue with Avatars

4 years 4 months ago
#16153
Hi,

Which are you using Bootstrap version for your website? From the back-end click to the "Components -> Kunena Forum -> Templates" menu. Click to the NTS KTrend template, in the Advanced tab and you will see the "Site base on" field. Choose the Bootstrap version to be included to your website. Save and reload your forum.

Please let us know if it does not work.

Best regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **

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C Topic Author
Junior Member Junior Member
  • Posts: 21
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Re: Issue with Avatars

4 years 4 months ago - 4 years 4 months ago
#16156
«Site base on» was «Bootstrap 3».
Changing it to «Bootstrap 4» did not make any difference.
So I changed back to «Bootstrap 3».

[Edit] It would have been a good idea to clear the browser cache.
The profile is now editable and the issue is resolved.

Thank you and kind regards
Chris
Last edit: 4 years 4 months ago by crimle.

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