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500 error code with NTS Kay as default template...

J Topic Author
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500 error code with NTS Kay as default template...

9 years 7 months ago - 9 years 7 months ago
#3992
Hi there,
A 500 error code reported when clicking on a forum 'category' if NTS Kay set as default template.
- Verified no problem if setting 'Crypsis' as the default template.
- Tested on a new fresh default Kunena 5.0.1 install with NTS Kay by default and the issue is there, too.
Waiting your feedback,
Rgrds,
john
Last edit: 9 years 7 months ago by johnwright. Reason: typo

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T
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#3996
I have exactly the same problem :( Please Help

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Huyen Nguyen's Avatar
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#3998
Hi @johnwright, @Tamimi.

Sorry about delay. We are checking this problem, please follow this topic to update bug status.

Thanks
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **

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ntstore's Avatar
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#3999
@johnwright, @Tamimi,

We have just released the new version for NTS Kay. Please login on our site with your account and click to the Order(s) menu to download latest version. After download unzip file and re-install to your site.

We tested and it worked fine, please let's us know if you have an other issues.

Thanks
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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J Topic Author
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#4000
Reported 500 error code issue seems solved now but we're still far to match your advertised DEMO... Pay attention to the category titles that are shown as BOLD in your DEMO but not after installing the NTS kay template. see this picture for more detail about that:



Thanks again in advance for your feedback,
Rgrds,

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Huyen Nguyen's Avatar
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#4001
Hi johnwright,

I have check the font problem. I think, the reason is font family. We are using the Open Sans font on demo site. What are you using font on your site? Please provide your site url, I'll help you check and find a solution to solve this problem.

Best regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
The following user(s) said Thank You: johnwright

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J Topic Author
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Re: 500 error code with NTS Kay as default template...

9 years 7 months ago
#4002
Thanks for the given guidelines... Yes! noticed if upgrading the currently used main template to its latest version available the reported Categories BOLD font style issue & size would be solved then... I'll need site owner acceptance in advance before to upgrade It / test It again.
Thanks for all!
Rgrds,

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